Privacy Policy

Wantok Pacific Labour Agency (“Wantok Pacific”, “we”, “us”) operates the website wantokpacific.com.au and provides labour hire and recruitment services in Queensland, Australia.

Contact: ask@wantokpacific.com.au

When you register your interest through our website, we may collect:

• Name, date of birth, nationality, and work eligibility details
• Phone number and email address
• Current location, trade/skills, and years of experience
• Company name and ABN (if you register as an employer)
• Any message you provide about your experience or staffing needs
• CV or resume files you choose to upload (workers)
• Technical data such as browser type. Your IP address is used briefly to limit repeated submissions and is not saved with your form

We use your information to:

• Review registrations and assess suitability for work or hiring opportunities
• Contact you about roles, employers, or candidates that may be a fit
• Manage recruitment, compliance, and pastoral care related to our services
• Maintain internal records and improve our services
• Protect our website from spam, abuse, and fraudulent submissions

We do not sell your personal information to third parties.

Registration details, and any CV or PEV notification you upload, are emailed to Wantok Pacific at ask@wantokpacific.com.au. Delivery uses our email provider, and access is limited to people who can read that mailbox.

We take reasonable steps to protect your information from misuse, loss, and unauthorised access. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

We may share your information:

• With prospective employers or workers, where relevant to a placement or opportunity
• With service providers who help us operate our website and systems (under confidentiality obligations)
• Where required or permitted by law

We do not provide migration advice. Visa and sponsorship matters should be handled by a registered migration agent or the Department of Home Affairs.

We retain registration records and CVs for as long as needed to provide our services, comply with legal obligations, and manage ongoing recruitment relationships. When information is no longer required, we take reasonable steps to delete or de-identify it.

You may request access to, correction of, or deletion of your personal information by contacting us at ask@wantokpacific.com.au. We will respond within a reasonable time.

If you are not satisfied with how we handle your information, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Our website may use essential cookies required for security and basic functionality. We do not use invasive tracking for advertising purposes. If this changes, we will update this policy.

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect any changes. Continued use of our website after changes are posted constitutes acceptance of the updated policy.